Healthcare

Your therapy practice organized, discreet and covered while you're in session

You can't answer the phone while you're in session. We set up AI assistants that reply on WhatsApp, social media, web chat, phone and email, book first sessions, hold each client's weekly slot and send reminders that reveal nothing on a phone's lock screen. The AI never provides therapy or crisis support: in a crisis it shares 911 and Línea de la Vida (Mexico's national crisis hotline) and alerts you immediately.

I want my therapy schedule in order See plans

Psychologists and therapists● Online

Simulated sample conversation. Not a real customer.

What eats your time today

You lose first sessions because people message while you're with a client, and by the time you reply hours later, they've found someone else.
Your day gets interrupted between sessions to handle schedule changes, payments and questions about online versus in-person sessions.
Last-minute cancellations leave your hour empty with no one to offer it to.
You worry that a reminder on a phone screen could compromise your client's privacy.
Nobody follows up with clients who stopped coming without closing their process, and you don't know how many people inquired but never booked.

Your AI agents

First Contact Assistant

Responds warmly and discreetly: session formats (in person or online), session types (individual, couples, teens), length, the fees you authorize and availability. Books the first session.

Voice Receptionist

Answers while you're in session, books or changes appointments and takes a message so you can call back when the person needs it.

Weekly Schedule Agent

Keeps each client's regular day and time, confirms with neutral messages and offers rescheduling within your cancellation policy.

Safety Agent

Detects risk-related words, responds with 911 and Línea de la Vida, alerts you immediately and removes the person from any promotional messages.

Follow-up Agent

Handles administrative follow-up with clients who stopped booking, without asking about their process, and reminds them they can come back whenever they want.

Your customer journey, automated

Pick a stage to see what the AI does.

Lead capture

People find you through directories, social media, your website or a referral. The assistant replies instantly, in a careful, non-judgmental tone.

Qualification

Asks only what's needed to book: session type, format, preferred times and whether it's for themselves or a minor. It never asks them to explain their reason over chat.

Booking

Offers your real availability, books the first session, collects a deposit if that's how you work and adds them to the waitlist if there's no opening.

Confirmation and reminders

Discreet reminders the day before and the day of the session, the video call link 15 minutes before, and hassle-free rescheduling.

Weekly process

Keeps each client's standing appointment, flags sessions pending payment and fills gaps from the waitlist.

Continuity

Gentle follow-up with clients who stopped coming, with no public surveys or review requests, and re-contact only with consent.

Included automations

First session booked: registration, privacy notice and consent for health data.
Discreet reminders the day before and the day of the session, never mentioning the specialty or reason.
Video call link 15 minutes before online sessions.
Standing weekly appointment with confirmation and rescheduling within your cancellation policy.
Freed-up hour offered to the waitlist.
Deposit or session payment via link, and notices for sessions pending payment.
Risk-related words: response with 911 and Línea de la Vida, immediate alert to the psychologist and exclusion from all marketing.
Administrative follow-up with clients who stopped booking, without asking about their process.

Data saved in your CRM

Preferred format: in person or online.
Session type: individual, couples, teen or family.
Standing session day and time.
Confirmation and payment status.
Responsible guardian when the client is a minor.
Consent for health data and preferred reminder channel.

Compliance and AI limits

The assistant identifies itself as automated and does not provide therapy, crisis support, diagnoses or medication recommendations.
At signs of a crisis, it responds with 911 and Línea de la Vida (800 911 2000), alerts the psychologist immediately and excludes the person from all marketing.
Discreet reminders by default, and clinical notes kept out of the CRM, in the practitioner's own records.
No public reviews or client testimonials are requested; confidentiality comes first.
Minors are served through their parent or legal guardian, with express consent for health data.

Integrations

Google Calendar or Outlook for each therapist.
Zoom or Google Meet for online sessions.
WhatsApp Business, Instagram and Facebook.
Phone line with a voice assistant and message taking.
Online payments per session or per package.

What we measure

Response time to people requesting information.
First sessions booked and attended.
Sessions confirmed, rescheduled and canceled late.
Freed-up hours that were filled again.
Risk alerts handled by a person and their response time.

Frequently asked questions

Can the assistant provide support if someone is in crisis?

No. The assistant does not provide therapy or crisis support. If it detects risk, it shares 911 and Línea de la Vida, alerts you immediately and leaves the conversation in human hands.

Do the reminders reveal that the person is in therapy?

No. By default they only say "your appointment" with the date and time, with no specialty, reason or practice name if you prefer.

Are my session notes stored in the CRM?

No. The CRM only stores what's needed for scheduling and billing. Your clinical notes go in your own records or in the clinical module of the Kold Gold ERP, with restricted access.

Does it work if I only see clients online?

Yes. The assistant books with each client's time zone in mind and sends the video call link before every session.

Can I still answer some messages myself?

Of course. You see every conversation in a single inbox and can take over any of them at any time; the assistant pauses in that conversation.

Recommended plan for your business

For businesses that get lots of messages and lose customers by not replying in time.

Every plan includes setup, CRM and support. Prices in US dollars (USD), excluding VAT. Channel usage is billed separately from a prepaid balance.

See plans and add-ons →

Recommended

AI Reception

Never leave a message unanswered again.

US$419 /moUS$4,123 /year

Pay annually: US$4,123/year · you save US$905 (18% off for a limited time)

18% off for a limited time · equals US$343.58 per month · you save US$905

+ US$639 setup (one-time fee)

The setup fee is invoiced before your account is activated.

First year: US$5,667First year: US$4,762

AI assistant on WhatsApp, Instagram, Facebook, and website chat
Knowledge base with your information
In-conversation booking, connected to your calendar
Instant reply to every new lead
Automatic replies to keyword comments on Instagram
Appointment reminders with confirmation, plus rebooking for no-shows
CRM with pipeline, calendar, contacts, and team alerts
Service in 6 languages included

For businesses that get lots of messages and lose customers by not replying in time.

15-day trial with basic implementation included. When it ends, your subscription is charged automatically; you can cancel before then.

Choose this plan