Healthcare

More clients coming back for their follow-ups, without spending your day answering messages

In nutrition, results depend on consistency. Our AI assistants reply on WhatsApp, social media, web chat, phone and email, book first visits, send reminders for every follow-up, let clients know how many sessions are left in their package and re-engage anyone who drifted away. The AI never gives meal plans, weight targets or supplement recommendations: that's the work of your consultation.

I want my clients coming back for their follow-ups See plans

Nutritionists and dietitians● Online

Simulated sample conversation. Not a real customer.

What eats your time today

People message asking for "a quick diet" or "how much the plan costs," and the conversation fizzles out before they book.
Clients drop off after the second or third visit and nobody reaches out in time.
Visit packages go half-used because clients forget to book the next one.
No-shows at body composition appointments that require preparation.
Between visits, social media and WhatsApp follow-ups, the time you should spend preparing plans disappears.

Your AI agents

First Contact Assistant

Explains how you work, what the first visit includes, in-person or online options and the packages you offer, and books into your real availability.

Voice Receptionist

Answers calls after hours or while you're with a client, books and reschedules appointments and takes messages.

Prep and Confirmation Agent

Confirms every appointment and sends the preparation instructions you approve for measurements, such as light clothing or fasting if you require it.

Follow-up and Package Agent

Sends a reminder for the follow-up on the date you set, tells clients how many visits remain in their package and offers a renewal when it ends.

Re-engagement Agent

Respectfully reaches out to clients who stopped coming, with no guilt and no comments about their weight, and offers to pick things back up.

Your customer journey, automated

Pick a stage to see what the AI does.

Lead capture

People arrive from Instagram, TikTok, Google or a referral. The assistant replies within seconds and records the source.

Qualification

Asks about their general goal (for example, healthy eating, sports performance or working alongside their doctor), format and schedule, without asking for weight or diagnoses over chat.

Booking

Books the first visit, offers packages if you choose, collects a deposit when applicable and adds people to the waitlist when there's no opening.

Confirmation and preparation

Confirmation 48 and 24 hours ahead, approved instructions for measurements and a same-day reminder with the address or online link.

Follow-ups

After each visit, the plan via a secure link and a reminder for the next follow-up. Notices about visits remaining in the package.

Renewals and reviews

Package renewal when it ends, a satisfaction survey, a review invitation for happy clients and re-engagement of inactive ones.

Included automations

First visit booked with pre-registration and consent for health data.
Measurement preparation instructions approved by the nutritionist.
Confirmation 48 and 24 hours ahead and a same-day reminder or online link.
No-show: a friendly reschedule and a deposit requirement for repeat no-shows.
Post-visit: plan via secure link and a reminder for the next follow-up.
Notice of visits remaining in the package and a renewal offer.
Possible eating disorder warning signs: alert to the nutritionist and exclusion from promotional messages.
Survey, review request for happy clients and re-engagement after 60 days without a visit.

Data saved in your CRM

General goal of the visit (no numbers or diagnoses).
Format: in person or online.
Package purchased and visits remaining.
Date of last visit and next follow-up.
Confirmation and deposit status.
Consent for health data and for messages.

Compliance and AI limits

The assistant identifies itself as automated and never gives meal plans, weight targets, supplement advice or medical recommendations.
At signs of a possible eating disorder or crisis, it shares 911 and Línea de la Vida (Mexico's national crisis hotline), alerts the nutritionist and sends no marketing.
Weight, measurements, lab results and plans stay in the client record, not in the CRM.
Advertising makes no promises about pounds lost, timelines or results, and uses no before-and-after photos, in line with COFEPRIS (Mexico's health regulator) rules.
Messages and follow-ups contain no comments about the client's body and no guilt-based language.

Integrations

Google Calendar or Outlook.
WhatsApp Business, Instagram, Facebook and TikTok for incoming messages.
Zoom or Google Meet for online visits.
Online payments for visits and packages.
Nutrition software or the Kold Gold ERP for client records and plans.

What we measure

Response time to new contacts.
First visits booked and attended.
Follow-ups booked on time.
Packages completed and renewed.
Clients re-engaged after a period without a visit.

Frequently asked questions

Can the assistant send a basic meal plan?

No. You create the plans during the visit. The assistant explains how you work, books appointments and shares the plan only via a secure link after the visit.

How does it help keep clients from dropping off?

It sends a reminder for each follow-up on the date you set, lets clients know how many visits remain in their package and respectfully reaches out to anyone who stopped coming.

What if someone mentions risky eating behaviors?

The assistant doesn't comment. It shares support hotlines, alerts you so you can decide how to handle it and removes the person from any promotional messages.

Does it work for online visits?

Yes. It books in the correct time zone and sends the video call link before every visit.

Can I sell packages through the chat?

Yes. The assistant presents the packages you authorize and sends the payment link; you set the prices and terms.

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