Healthcare

Full chairs and treatment plans that get followed up, without your front desk living on the phone

AI assistants that answer WhatsApp, social media, web chat, phone and email, book exams and treatments by chair and by dentist, confirm attendance, follow up on treatment estimates and bring patients back for their cleanings. The AI never diagnoses or quotes treatment without an exam: your team does that.

I want my chairs full See plans

Dentists and dental clinics● Online

Simulated sample conversation. Not a real customer.

What eats your time today

Lots of messages ask "How much is a filling?" or "How much are braces?" and go cold because nobody answers in time.
Treatment estimates handed out in the chair that nobody follows up on: the patient says "I'll think about it" and never comes back.
Schedule gaps from no-shows, right on long root canal or surgery appointments.
Ortho patients who skip their monthly adjustment and patients who go months without coming back for a cleaning.
Toothache emergencies arrive on WhatsApp at night and there's no organized way to handle them the next day.

Your AI agents

Dental Receptionist

Replies 24/7 on WhatsApp, Instagram, Facebook and web chat: hours, location, payment options, parking and what the exam includes. Books with the right chair and dentist.

Voice Receptionist

Handles missed or after-hours calls, books and reschedules appointments, and transfers calls that need a person to the front desk.

Confirmation Agent

Confirms every appointment 48 and 24 hours ahead, sends a same-day reminder with the address and alerts the front desk if someone doesn't reply so the schedule can be adjusted in time.

Treatment Estimate Agent

Sends the estimate approved by the dentist, answers general questions about payment and payment options, and books a call with the front desk when the patient is ready.

Recall Agent

Sends reminders for six-month cleanings, orthodontic adjustments and pending treatment sessions, and asks satisfied patients for a review.

Your customer journey, automated

Pick a stage to see what the AI does.

Lead capture

The patient finds you on Google, Instagram, ads or through a referral. The assistant replies within seconds and records the source.

Qualification

Identifies what they're looking for (exam, cleaning, pain, orthodontics, cosmetic dentistry), whether they're new and their preferred times, without asking for clinical details.

Booking

Books with the right chair and dentist, collects a deposit for long treatments if your policy requires it and uses the waitlist when there's no opening.

Confirmation and reminders

Confirmation 48 and 24 hours ahead, a same-day reminder and rescheduling in the same chat. If the patient misses it, it offers another time.

Estimate and treatment

After the exam, sends the dentist's estimate, follows up on questions and books the sessions for the accepted plan.

Recall and reviews

Cleaning reminders, ortho adjustments, a satisfaction survey, a review invitation and re-engagement of inactive patients.

Included automations

Appointment booked by chair and dentist, with patient pre-registration via link.
Confirmation 48 and 24 hours ahead and a same-day reminder with the address.
Deposit for long treatments when the clinic decides to require one.
Waitlist notification when a chair opens up.
No-show: a friendly reschedule and a deposit requirement for repeat no-shows.
Treatment estimate follow-up: delivery, questions, a call with the front desk, and closed as won or lost with a reason.
Monthly orthodontic adjustment and pending sessions from the treatment plan.
Six-month cleaning, survey, review and re-engagement of inactive patients.

Data saved in your CRM

New or returning patient and assigned dentist.
Service or treatment of interest (commercial name, no diagnosis).
Estimate status: delivered, deciding, accepted or declined.
Treatment plan sessions and sessions remaining.
Date of last cleaning and next check-up.
Appointment confirmation, deposit and messaging consent.

Compliance and AI limits

The assistant identifies itself as automated and never diagnoses or quotes treatment without an exam by the dentist.
For significant swelling, fever or trouble breathing, it tells the patient to go to the ER or call 911 and alerts the clinic.
X-rays, dental charts and clinical notes stay in the patient record (per Mexico's NOM-004 and NOM-013 oral health standards), not in the CRM.
Informed consent for each procedure is signed by the patient with the dentist, outside of the chat.
Advertising follows COFEPRIS (Mexico's health regulator) rules: visible license number, no before-and-after photos, no phrases like "pain-free" and no promised results.

Integrations

Scheduling by chair and by dentist (Google Calendar or Outlook).
WhatsApp Business, Instagram and Facebook.
Phone line with a voice assistant.
Online payments for deposits and monthly installments.
Dental practice software or the Kold Gold ERP for estimates and patient records.

What we measure

Response time to messages from new patients.
Exams booked and attended.
Estimates delivered, pending and accepted.
Chair occupancy and recovered openings.
Patients returning for cleanings and check-ups on time.

Frequently asked questions

Does the assistant give treatment prices?

It shares the fixed prices you authorize, like the exam or a cleaning. Treatments that depend on the case are estimated after the exam with the dentist.

Can it book by chair and by dentist?

Yes. We set up each dentist's and each chair's or equipment's schedule so there's no double-booking and every service gets the time it needs.

What about a patient with severe pain at night?

The assistant doesn't assess pain. It gives the emergency instructions (911 or the ER if there are warning signs) and creates a task for your team to contact them first thing in the morning.

How does it help with estimates that don't close?

It follows up in an organized way: sends the estimate, answers general payment questions and books a call with the front desk. Your team can see what stage each one is in.

Can it send six-month cleaning reminders?

Yes. Using the date of the last cleaning, the assistant invites the patient to book their next visit when it's due, if they've agreed to receive messages.

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