Healthcare

Patients who finish their treatment and a session schedule with no gaps

Rehab works when patients don't skip sessions. Our AI assistants reply on WhatsApp, social media, web chat, phone and email, book the evaluation, reserve the full series of sessions, confirm each one, let patients know how many remain in their package and check in on their progress. The AI never prescribes exercises or assesses injuries: your physical therapist does that.

I want my patients to finish their treatment See plans

Physical therapy and rehabilitation● Online

Simulated sample conversation. Not a real customer.

What eats your time today

Patients drop out halfway through treatment because they forget to book or start feeling a little better.
Rearranging the week's sessions by phone eats up hours of front-desk time.
Treatment rooms, tables and equipment get double-booked or sit empty because the schedule isn't organized.
Patients referred by physicians or orthopedists reach out and don't get a timely reply.
Packages get sold without clear tracking of sessions used and remaining.

Your AI agents

PT Receptionist

Answers 24/7 about what you treat, what the evaluation involves, how long a session lasts, what to wear and whether there's parking, and books with the right therapist and treatment room.

Voice Receptionist

Answers calls while the team is with patients, books and reschedules appointments and leaves messages for the therapist.

Session Series Agent

After the evaluation, reserves the full series at the same time each week and confirms every session.

Package Agent

Keeps count of remaining sessions, lets patients know when their package is about to run out and offers a renewal or a re-evaluation.

Follow-up Agent

Checks in on how the patient is doing with a short form and alerts the therapist if they report discomfort that concerns them.

Your customer journey, automated

Pick a stage to see what the AI does.

Lead capture

Patients arrive from Google, social media, their doctor or their gym. The assistant replies within seconds and notes whether they were referred.

Qualification

Asks about the general area (for example, knee or back), whether they were referred and their availability, without asking them to describe symptoms in detail.

Booking

Books the evaluation with the right therapist and treatment room; after the evaluation, reserves the session series or package.

Confirmation and reminders

Confirmation before every session, a reminder of what to wear and instant rescheduling so continuity isn't broken.

Treatment

Notices of remaining sessions, a "How are you doing?" form and an alert to the team if the patient reports something concerning.

Discharge and return

Survey at the end of treatment, review invitation, maintenance or re-evaluation offer and re-engagement of patients who dropped out.

Included automations

Evaluation booked with pre-registration and consent for health data.
Recurring session series reserved after the evaluation.
Confirmation before every session and rescheduling in the same chat.
Notice of remaining sessions and package renewal when it ends.
No-show: immediate rescheduling to preserve continuity and a deposit requirement for repeat no-shows.
"How are you doing?" form with an alert to the therapist if the patient reports discomfort.
Waitlist to fill gaps in treatment rooms and high-demand time slots.
Discharge survey, review invitation and re-engagement of patients who dropped out.

Data saved in your CRM

General treatment area and whether a physician referred them.
Assigned therapist and treatment room.
Package, total sessions and remaining sessions.
Standing session day and time.
Confirmation, deposit and adherence status.
Consent for health data and for messages.

Compliance and AI limits

The assistant identifies itself as automated, never assesses injuries or prescribes exercises, and doesn't replace medical orders.
If a patient reports severe pain, a fall or warning symptoms, it tells them to go to the ER or call 911 and alerts the team.
Evaluations, progress notes and exercise plans stay in the patient record, not in the CRM.
Advertising makes no promises about recovery, timelines or results, and shows the professional license number.
Minors are booked through their parent or legal guardian.

Integrations

Scheduling by therapist, treatment room and equipment.
WhatsApp Business, Instagram and Facebook.
Phone line with a voice assistant.
Online payments per session or package.
Rehab records system or the Kold Gold ERP.

What we measure

Response time to new and referred patients.
Evaluations that convert into a session series or package.
Sessions attended versus cancellations and no-shows.
Treatments completed and packages renewed.
Treatment room and therapist utilization by time slot.

Frequently asked questions

Can the assistant send home exercises?

It only shares, via a secure link, the exercises your therapist already prescribed during the visit. It never prescribes new exercises or changes the plan.

Can it book the entire session series at once?

Yes. After the evaluation, it reserves the sessions at the same time each week and confirms each one beforehand.

How does it track sessions in a package?

Each attended session is deducted. The assistant lets the patient know how many remain and offers a renewal or re-evaluation at the end.

Does it work if we have several treatment rooms and pieces of equipment?

Yes. We set up the schedule by therapist and by resource to avoid double-booking and make the most of open slots.

What if a patient says the pain is getting worse?

The assistant doesn't comment on the pain. It gives emergency instructions if there are warning signs and alerts the therapist to contact the patient.

Recommended plan for your business

For businesses that already have demand and want to convert more, answer the phone, and take care of their customers.

Every plan includes setup, CRM and support. Prices in US dollars (USD), excluding VAT. Channel usage is billed separately from a prepaid balance.

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AI Sales

Everything in Reception, plus phone, follow-up, and reputation.

US$899 /moUS$8,846 /year

Pay annually: US$8,846/year · you save US$1,942 (18% off for a limited time)

18% off for a limited time · equals US$737.17 per month · you save US$1,942

+ US$1,329 setup (one-time fee)

The setup fee is invoiced before your account is activated.

First year: US$12,117First year: US$10,175

Everything in AI Reception
24/7 AI voice receptionist that answers your phone
Follow-up after appointments and proposals
Customer win-back, birthday greetings, and referrals
Review requests and draft replies for your approval
Internal agents: daily summary, CRM audit, and opportunity follow-up
Lead scoring
Monthly report with the agreed metrics

For businesses that already have demand and want to convert more, answer the phone, and take care of their customers.

15-day trial with basic implementation included. When it ends, your subscription is charged automatically; you can cancel before then.

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