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Wellness

More trial classes, full classes and members who stick around

In fitness, the challenge isn't just signing people up, it's keeping them coming back. Our AI assistants respond on WhatsApp, Instagram, Facebook, web chat, phone and email, book trial classes, reserve spots in capacity-limited classes, manage the waitlist, send renewal reminders and spot members who've stopped coming so they can invite them back. The AI doesn't design workouts or give health advice: that's your coaches' job.

Gyms, fitness studios and CrossFit boxes● Online
Simulated sample conversation. Not a real customer.
Simulated sample conversation. Not a real customer.

What eats your time today

  • "How much is the monthly membership?" messages that never turn into a visit because they're answered too late.
  • Trial classes booked by people who never show up, with no one following up.
  • Capacity-limited classes full of reservations that don't show, while others can't get a spot.
  • Memberships that expire without renewal and payments you have to chase over WhatsApp.
  • Members who quietly stop coming, and you only find out once they've canceled.

Your AI agents

Sales assistant

Answers 24/7 about hours, classes, plans and the promotions you approve, and books the trial class or guided tour.

Voice receptionist

Picks up calls when the front desk is busy, books visits and answers common questions.

Class booking agent

Reserves spots in spin, yoga, functional training or boxing with capacity limits, confirms them and releases spots to the waitlist.

Membership agent

Sends renewal and past-due payment reminders with a payment link, and alerts the front desk about expired memberships.

Retention agent

Spots members with no recent visits, invites them back with a friendly message and offers to book a session with a coach.

Your customer journey, automated

Pick a stage to see what the AI does.

1

Lead capture

The prospect arrives through Instagram, ads, Google Maps or a friend. The assistant replies in seconds, even after hours.

2

Qualification

Asks about their general goal, class of interest, preferred schedule and whether they already train, without giving workouts or health advice.

3

Trial class

Books the trial class or visit, confirms the day before and the same day, and offers another date if they don't show.

4

Sign-up

After the trial, sends plans and a payment link, registers the member and explains how to book classes.

5

Bookings and attendance

Capacity-limited class bookings, reminders, automatic release to the waitlist and attendance tracking.

6

Renewal and retention

Renewal reminders, outreach to members who stopped coming, surveys, reviews and a referral program.

Included automations

  1. Instant replies to pricing messages with an invitation to a trial class.
  2. Trial class: confirmation, reminder and rescheduling if they don't show.
  3. Sign-up with plans, a payment link and a welcome message explaining how to book classes.
  4. Capacity-limited class bookings, reminders and release to the waitlist.
  5. Membership renewal and past-due payment reminders.
  6. Detection of members with no recent visits and an invitation to come back.
  7. Satisfaction survey and review invitation.
  8. Referral program and win-back of former members.

Data saved in your CRM

  • Membership plan and expiration date.
  • Favorite classes and time slots.
  • Date of last visit or class booked.
  • Payment and renewal status.
  • Lead source and whether they took a trial class.
  • Consent to receive promotional messages.

Compliance and AI limits

  • The assistant identifies itself as automated and does not design workouts, meal plans or give health advice.
  • It suggests seeing a doctor before starting when someone mentions a health condition.
  • In an emergency at the gym, the protocol is to call 911; the assistant says so and alerts staff.
  • Promotions and advertising make no promises about physical results, weight loss or timelines.
  • Recurring charges only with the member's authorization and clear cancellation terms.

Integrations

  • The gym's access control or attendance system.
  • Class calendar with capacity limits.
  • WhatsApp Business, Instagram and Facebook.
  • Online payments and recurring membership billing.
  • Google Business Profile for reviews.

What we measure

  • Response time to prospects.
  • Trial classes booked, attended and converted to sign-ups.
  • Class occupancy and spots recovered from the waitlist.
  • On-time renewals and past-due payments.
  • At-risk members detected and members who come back.

Frequently asked questions

Can the assistant put together workouts?

No. It shares information about classes, schedules and plans, and books. Workouts and recommendations come from your coaches.

Does it work with capacity-limited classes?

Yes. It reserves spots, sends class reminders and, if someone cancels, offers the spot to the waitlist.

Can it collect membership payments?

It sends payment links and renewal reminders. Recurring billing is set up with your payment processor and the member's authorization.

How does it spot members who stopped coming?

Using the date of their last visit or booking. Once the time you define has passed, the assistant sends a friendly invitation to come back.

Does it work for a small yoga or boxing studio?

Yes. It adapts to a single studio or multiple locations, with each class's schedule and capacity.

Recommended plan for your business

For businesses that already have demand and want to convert more, answer the phone, and take care of their customers.

Every plan includes setup, CRM and support. Prices in US dollars (USD), excluding VAT. Channel usage is billed separately from a prepaid balance.

Recommended

AI Sales

Everything in Reception, plus phone, follow-up, and reputation.

US$899 /moUS$8,846 /year

Pay annually: US$8,846/year · you save US$1,942 (18% off for a limited time)

18% off for a limited time · equals US$737.17 per month · you save US$1,942

+ US$1,329 setup (one-time fee)

The setup fee is invoiced before your account is activated.

First year: US$12,117First year: US$10,175

  • Everything in AI Reception
  • 24/7 AI voice receptionist that answers your phone
  • Follow-up after appointments and proposals
  • Customer win-back, birthday greetings, and referrals
  • Review requests and draft replies for your approval
  • Internal agents: daily summary, CRM audit, and opportunity follow-up
  • Lead scoring
  • Monthly report with the agreed metrics

For businesses that already have demand and want to convert more, answer the phone, and take care of their customers.

15-day trial with basic implementation included. When it ends, your subscription is charged automatically; you can cancel before then.

Choose this plan

More trial classes, full classes and members who stick around

Turn messages into trial classes, fill capacity-limited classes, collect memberships and win back members who stop showing up.