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Your software company answers every lead and every ticket right away

Leads come in from many countries and time zones, and customers expect instant support. Your AI agency qualifies everyone who asks for information, books the demo with the right account executive, guides the free trial, answers common questions using your documentation, escalates technical tickets and flags every upcoming renewal.

Technology and software companies● Online
Simulated sample conversation. Not a real customer.
Simulated sample conversation. Not a real customer.

What eats your time today

  • Leads from other countries write in after hours, and the SDR replies when they're already evaluating a competitor.
  • Account executives run demos for prospects who aren't a fit by size, budget or need.
  • Plenty of users sign up for the free trial, never activate the product and nobody guides them.
  • Support gets swamped with questions already answered in the documentation.
  • Renewals and low-usage accounts get noticed only after the customer has asked to cancel.

Your AI agents

Digital SDR

Handles leads from the website, ads and social media, asks about industry, team size, current tool and main need, and scores them against your ideal customer profile.

Demo scheduler

Books the demo with the right account executive by region, industry or account size, and sends a confirmation, reminders and a pre-demo questionnaire.

Free trial guide

Welcomes new users, shares getting-started guides, spots users who haven't activated and offers a setup session with your team.

Tier-1 support

Answers common questions using your knowledge base, creates a ticket with the necessary details and escalates what it can't resolve to technical support.

Customer success and renewals

Tracks renewal dates, alerts the account executive about low-usage or unhappy accounts, and schedules regular check-ins with the customer.

Your customer journey, automated

Pick a stage to see what the AI does.

1

Lead capture

The lead arrives from the website, an ad, content, an event or a referral, and the agent replies in seconds, in their language.

2

Qualification

Industry, size, current tool, need, budget and decision-maker are recorded; each lead is tagged by fit.

3

Demo

The agent books the demo with the right account executive and sends reminders and a questionnaire to tailor it.

4

Trial and proposal

The free trial is supported with guides, and the proposal is followed up until the customer decides.

5

Onboarding and support

New customers receive their onboarding plan, and the agent handles tier-1 questions and escalates technical tickets.

6

Renewal and expansion

Before each renewal a review is scheduled, concerns are addressed and opportunities for more seats or modules are identified.

Included automations

  1. Instant replies to leads from the website, ads, social media, email and chat, in 6 languages.
  2. Qualification by industry, size, current tool, need and decision-maker.
  3. Demo routing by region, industry or account size, with reminders and a pre-demo questionnaire.
  4. Free trial nurture sequence with alerts for users who haven't activated.
  5. Proposal follow-up at 2, 5 and 10 days, alerting the account executive when there's interest.
  6. Tier-1 support with a knowledge base and prioritized ticket creation.
  7. Alerts to the account executive about accounts with low usage, repeat tickets or negative feedback.
  8. Renewal notice with a scheduled review and an expansion proposal.

Data saved in your CRM

  • Industry, country and team size
  • Current tool and main need
  • Decision-maker and buying committee
  • Free trial status and activation level
  • Plan purchased, seats and renewal date
  • Open tickets and customer satisfaction

Compliance and AI limits

  • Privacy notice in line with the LFPDPPP (Mexico's federal data privacy law) and, if you serve other countries, any data protection laws that apply to you.
  • The AI only describes features, integrations and pricing that you document; roadmap commitments or discounts are set by the sales team.
  • Tickets involving sensitive data or credentials are escalated without ever asking for passwords in chat.
  • Subscription, auto-renewal and cancellation terms are communicated clearly, as required by PROFECO (Mexico's consumer protection agency) for digital services.
  • WhatsApp and Instagram messaging follows Meta's policies, with approved templates and an option to stop receiving messages.

Integrations

  • Website forms, ads and free trial sign-up
  • Google Calendar, Outlook and video calls
  • Knowledge base and ticketing system, if it allows integration
  • Your product via API or webhooks for usage data
  • WhatsApp Business, email, web chat and a voice agent

What we measure

  • First response time to leads by region
  • Leads that match your ideal customer profile
  • Demos booked, held and converted
  • Free trial activation
  • Tickets resolved at tier 1 and renewals

Frequently asked questions

Can the agent answer technical product questions?

It answers using the documentation and knowledge base you share. Anything undocumented or that requires looking into the account is escalated to technical support.

Does it connect to our product?

Yes. Through an API or webhooks we can receive events such as sign-up, activation or usage, and trigger messages and alerts based on that data.

Does it handle leads from other countries?

Yes. It converses in 6 languages and books demos around both the prospect's and the account executive's time zones.

Does it replace our SDRs?

No. It handles the first response, qualification and scheduling, so your SDRs and account executives can spend their time talking with qualified prospects.

Can it spot customers at risk of canceling?

It can raise alerts based on the signals you define, such as low usage, repeat tickets or negative feedback. Your team leads the retention conversation.

Recommended plan for your business

For businesses that want to hand off customer service, follow-up, content, and lead generation to a single team.

Every plan includes setup, CRM and support. Prices in US dollars (USD), excluding VAT. Channel usage is billed separately from a prepaid balance.

Recommended

Full AI Agency

The complete engine: customer service, sales, content, and prospecting.

US$1,699 /moUS$16,718 /year

Pay annually: US$16,718/year · you save US$3,670 (18% off for a limited time)

18% off for a limited time · equals US$1,393.17 per month · you save US$3,670

+ US$2,399 setup (one-time fee)

The setup fee is invoiced before your account is activated.

First year: US$22,787First year: US$19,117

  • Everything in AI Sales
  • Content: 12 pieces per month adapted for 3 social networks, approved by you
  • 2 blog articles per month for your website
  • Monthly editorial calendar and scheduled publishing
  • Cold email from a dedicated domain, with responsible sending rules
  • Prospecting with data enrichment
  • Win-back campaigns and promotions with your sign-off
  • Monthly strategy review with our team

For businesses that want to hand off customer service, follow-up, content, and lead generation to a single team.

15-day trial with basic implementation included. When it ends, your subscription is charged automatically; you can cancel before then.

Choose this plan

Your software company answers every lead and every ticket right away

AI agents that qualify leads, book demos, guide free trials, handle tier-1 support and protect renewals.