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Hospitality

Your restaurant takes reservations even when the phone won't stop ringing

During the dinner rush, nobody can answer the phone or messages. Your AI agency takes reservations on WhatsApp, Instagram, web and phone, confirms every table, releases the ones that aren't confirmed, manages the waitlist, quotes private events and afterward invites your guests to leave a review.

Restaurants and bars● Online
Simulated sample conversation. Not a real customer.
Simulated sample conversation. Not a real customer.

What eats your time today

  • The phone rings during the rush and nobody can pick up; that table goes to another restaurant.
  • Instagram and WhatsApp messages asking about reservations get answered hours later, when it's too late.
  • No-show reservations leave empty tables on your busiest nights.
  • The waitlist is kept on paper and guests leave without knowing how long they'll wait.
  • Happy guests don't leave reviews, but the one who had a bad experience does.

Your AI agents

Reservations host

Takes reservations on WhatsApp, Instagram, Facebook, web and phone with date, time, party size, seating preference and special occasion.

Table confirmer

Confirms every reservation the day before and a few hours ahead; if there's no confirmation, alerts the manager to release the table according to your policy.

Waitlist

Adds guests waiting for a table or a fully booked time slot, lets them know when a spot opens and asks them to confirm within minutes.

Events and groups

Handles requests for birthdays, company dinners and private events; collects the date, number of guests and menu of interest, and passes the quote to the manager.

Reviews and return visits

After the visit it thanks the guest, asks for a rating and, if it was positive, invites them to leave a review; if there was a problem, it escalates to the manager immediately.

Your customer journey, automated

Pick a stage to see what the AI does.

1

Reservation

The guest messages or calls at any hour and the agent books according to your restaurant's availability and rules.

2

Confirmation

An instant confirmation with the address, parking and grace period policy, plus reminders before the visit.

3

No-show prevention

If the guest doesn't confirm or cancels, the table is released in time and the no-show history is saved to their profile.

4

Waitlist

Released tables are offered to waiting guests, with a WhatsApp or SMS notice and a time limit to accept.

5

Visit and service

Your team sees the special occasion, any allergies the guest mentioned and their preferences in the CRM to provide better service.

6

Review and return

After the visit a review is requested and, later on, guests are invited back for seasonal menus, events or their anniversary.

Included automations

  1. 24/7 reservations on WhatsApp, Instagram, Facebook, web chat and a voice agent on the phone.
  2. Instant confirmation with location, parking, dress code and grace period.
  3. Reminder the day before and a few hours ahead with the option to confirm, change or cancel.
  4. Release of unconfirmed tables and an automatic notice to the waitlist.
  5. Deposit request for large parties or special dates, according to your policy.
  6. Private event quotes with menus sent and a heads-up to the manager.
  7. Review request after the visit and a manager alert when there's a bad experience.
  8. Birthday or anniversary greeting with an invitation to come back.

Data saved in your CRM

  • Date, time and party size
  • Seating preference (patio, dining room, bar, private room)
  • Special occasion
  • Allergies or restrictions mentioned by the guest
  • Visit, cancellation and no-show history
  • Birthday or anniversary (optional)

Compliance and AI limits

  • Privacy notice in line with the LFPDPPP (Mexico's federal data privacy law); data such as allergies is used only for service and with the guest's consent.
  • The AI never guarantees a dish is allergen-free: it refers each case to the kitchen team.
  • Deposit, cancellation and grace period policies are shared in writing before booking, as required by PROFECO (Mexico's consumer protection agency).
  • Menu prices and any additional charges are communicated clearly, with no hidden fees.
  • WhatsApp and Instagram messaging follows Meta's policies, with approved templates and an option to stop receiving promotions.

Integrations

  • WhatsApp Business, Instagram and Facebook Messenger
  • Reserve button on Google and on your website
  • Phone line with a voice agent
  • Google Business Profile for reviews
  • Payment gateway for event deposits

What we measure

  • Reservations by channel and time slot
  • Confirmation and no-show rates
  • Tables recovered from the waitlist
  • Private events quoted and booked
  • Reviews received and returning guests

Frequently asked questions

Does it work if I already use a reservations platform?

Yes. We can connect to it if your platform allows, or use the CRM calendar as your main booking system. We review this during setup.

Does the agent answer the restaurant's phone?

Yes. The voice agent answers calls, takes reservations and handles common questions; if the caller asks, it transfers them to a person.

Can it ask groups for a deposit?

Yes. It can send a payment link based on the rules you set, for example for large parties or special dates.

What happens with a complaint?

The agent responds with empathy, logs the case and immediately alerts the manager so a person can follow up.

Does it work for multiple locations?

Yes. Each location has its own availability and rules, and the agent offers the most convenient one based on what the guest asks for.

Recommended plan for your business

For businesses that get lots of messages and lose customers by not replying in time.

Every plan includes setup, CRM and support. Prices in US dollars (USD), excluding VAT. Channel usage is billed separately from a prepaid balance.

Recommended

AI Reception

Never leave a message unanswered again.

US$419 /moUS$4,123 /year

Pay annually: US$4,123/year · you save US$905 (18% off for a limited time)

18% off for a limited time · equals US$343.58 per month · you save US$905

+ US$639 setup (one-time fee)

The setup fee is invoiced before your account is activated.

First year: US$5,667First year: US$4,762

  • AI assistant on WhatsApp, Instagram, Facebook, and website chat
  • Knowledge base with your information
  • In-conversation booking, connected to your calendar
  • Instant reply to every new lead
  • Automatic replies to keyword comments on Instagram
  • Appointment reminders with confirmation, plus rebooking for no-shows
  • CRM with pipeline, calendar, contacts, and team alerts
  • Service in 6 languages included

For businesses that get lots of messages and lose customers by not replying in time.

15-day trial with basic implementation included. When it ends, your subscription is charged automatically; you can cancel before then.

Choose this plan

Your restaurant takes reservations even when the phone won't stop ringing

AI agents that take reservations, confirm tables, reduce no-shows, manage the waitlist and ask for reviews.