Direct bookings
Quotes rooms, packages and current rates based on dates and number of guests, and sends the link to book and pay the deposit.
Hospitality
Your hotel replies in your guest's language, at any hour
Travelers ask questions in the middle of the night, from other countries and across many channels. Your AI agency answers in their language, quotes rooms, packages and tours, takes the direct booking, confirms arrival, offers dates to the waitlist and, once the stay is over, invites the guest to leave a review.
Hotels and tourism● Online
Simulated sample conversation. Not a real customer.Simulated sample conversation. Not a real customer.
What eats your time today
- Questions from international travelers arrive overnight and get answered the next day, after they've already booked elsewhere.
- Online travel agency bookings come with commissions, and your direct channel doesn't respond as fast.
- The front desk is swamped with the same questions about transfers, hours, pets and parking.
- Last-minute cancellations leave empty rooms that nobody offers in time.
- Happy guests leave without writing a review and are never contacted again for their next trip.
Your AI agents
Multilingual concierge
Answers in Spanish, English, Portuguese, French, Hebrew and Chinese about amenities, transfers, hours, pets, parking and activities.
Confirmation and pre-arrival
Confirms the booking, asks for estimated arrival time and flight details, and offers transfers, tours or special services.
Waitlist and occupancy
Registers guests looking for sold-out dates and offers them the room as soon as there's a cancellation, with a time limit to accept.
Reviews and repeat guests
At checkout it thanks the guest, asks for a rating and review, routes complaints to the manager and invites them back on special dates.
Your customer journey, automated
Pick a stage to see what the AI does.
Included automations
- Instant quotes for rooms, packages and tours in 6 languages on WhatsApp, web, social media, email and phone.
- Deposit payment link and booking confirmation with cancellation policies.
- Pre-arrival message with check-in details, location and offers for transfers, tours and services.
- Arrival confirmation reminder and room release according to your policy.
- Automatic notice to the waitlist when a room opens up.
- Routing of in-stay requests to the front desk, housekeeping or maintenance.
- Review request at checkout and a manager alert if the rating is low.
- Invitation to return on anniversaries, seasons and special dates.
Data saved in your CRM
- Arrival and departure dates
- Number of guests and room type
- Preferred language and country of origin
- Flight details and transfer requested
- Extra services (tours, spa, restaurant)
- History of stays, cancellations and reviews
Compliance and AI limits
- Privacy notice in line with the LFPDPPP (Mexico's federal data privacy law) for data on the guest and their companions.
- Rates, taxes, deposits and cancellation policies are clearly stated before payment, as required by PROFECO (Mexico's consumer protection agency).
- The AI only quotes current rates loaded by the hotel; any exception is approved by a person.
- Payments are processed through a secure gateway; the agent never asks for full card details in chat.
- WhatsApp and Instagram messaging follows Meta's policies, with approved templates and an option to stop receiving promotions.
Integrations
- WhatsApp Business, Instagram and Facebook Messenger
- Property management system or booking engine, if it allows integration
- Google Business Profile and review sites
- Payment gateway for deposits
- Email, SMS and a phone line with a voice agent
What we measure
- Response time by language and channel
- Quotes converted into direct bookings
- Arrival confirmations and no-shows
- Rooms recovered from the waitlist
- Reviews received and returning guests
Frequently asked questions
Does the agent replace my booking engine?
Not necessarily. It can send the link to your current engine or use the CRM calendar. We decide based on how you operate today.
Does it serve international guests?
Yes. It converses in Spanish, English, Portuguese, French, Hebrew and Chinese, and detects the language guests write in.
Does it work for travel agencies and tour operators?
Yes. It quotes packages and tours, records traveler details, sends itineraries and reminds travelers of payments and departure times.
Can it collect the deposit?
It sends a secure payment link and, once payment is confirmed, sends the booking confirmation. It never asks for card details in the chat.
What if a guest complains during their stay?
The agent logs the request and immediately alerts the relevant department and the manager so a person can handle it.
Recommended plan for your business
For businesses that already have demand and want to convert more, answer the phone, and take care of their customers.
Every plan includes setup, CRM and support. Prices in US dollars (USD), excluding VAT. Channel usage is billed separately from a prepaid balance.
AI Sales
Everything in Reception, plus phone, follow-up, and reputation.
US$899 /moUS$8,846 /year
Pay annually: US$8,846/year · you save US$1,942 (18% off for a limited time)
18% off for a limited time · equals US$737.17 per month · you save US$1,942
+ US$1,329 setup (one-time fee)
The setup fee is invoiced before your account is activated.
First year: US$12,117First year: US$10,175
- Everything in AI Reception
- 24/7 AI voice receptionist that answers your phone
- Follow-up after appointments and proposals
- Customer win-back, birthday greetings, and referrals
- Review requests and draft replies for your approval
- Internal agents: daily summary, CRM audit, and opportunity follow-up
- Lead scoring
- Monthly report with the agreed metrics
For businesses that already have demand and want to convert more, answer the phone, and take care of their customers.
15-day trial with basic implementation included. When it ends, your subscription is charged automatically; you can cancel before then.
Choose this planYour hotel replies in your guest's language, at any hour
AI agents that quote stays and tours, take direct bookings, confirm arrivals, manage the waitlist and ask for reviews.
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