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Real estate

Residents taken care of, dues up to date and requests in order, without chaotic WhatsApp groups

Your AI agents assist owners, tenants and board members on WhatsApp, web chat, phone and email. They log maintenance requests, book common areas, send dues reminders, notices and meeting calls, and route anything that needs a decision to your team.

Condo and HOA management● Online
Simulated sample conversation. Not a real customer.
Simulated sample conversation. Not a real customer.

What eats your time today

  • You get messages at all hours about leaks, elevators, noise or parking, and they get lost between personal chats and group threads.
  • Collecting maintenance dues is awkward, and delinquencies hurt the building's budget.
  • Booking the party room, pool or grill area runs on a notebook or a spreadsheet nobody updates.
  • Residents keep asking about account statements, building rules and meeting dates.
  • You manage several properties, and each one has different rules, vendors and boards.

Your AI agents

AI Receptionist

Assists owners and tenants 24/7, identifies the property and unit, and answers using the rules and information you uploaded.

Maintenance Request Agent

Logs every request with photos and location, sets a priority, notifies the vendor or building staff and keeps the resident updated until it's closed.

Friendly Collections Agent

Sends dues reminders before and after the due date, shares the payment reference and sends the account statement your team records.

Amenity Booking Assistant

Books common areas according to each property's rules, requests a deposit when applicable and sends a reminder of the date.

Notices and Meetings Agent

Sends notices about water shutoffs, pest control and construction work, plus owners' meeting calls with attendance confirmation.

Your customer journey, automated

Pick a stage to see what the AI does.

1

Lead capture

A board or developer is looking for a management company; the AI replies, collects details about the property and books a presentation.

2

Qualification

Asks about the number of units, amenities, dues collection status and the services they need.

3

Appointment

Books the meeting with the board or a walkthrough of the property.

4

Service

At launch, registers residents by unit and introduces them to the service channel.

5

Follow-up

Handles day-to-day maintenance requests, bookings, collections and notices.

6

Loyalty

Sends regular reports to the board, satisfaction surveys and owners' meeting reminders.

Included automations

  1. Maintenance request logging with ticket number, photos, location and priority, with an alert to the person in charge.
  2. Immediate escalation to on-call staff for emergencies like leaks, no water, a stuck elevator or fire, advising residents to call 911 when appropriate.
  3. Resident updates at every status change and a survey when the request is closed.
  4. Dues reminder before the due date, on the deadline and a friendly follow-up for late payers.
  5. Common area booking with rules, hours and deposit settings per property.
  6. Mass notices segmented by tower or property (shutoffs, pest control, construction).
  7. Owners' meeting call with attendance confirmation and agenda.
  8. Regular board report on resolved requests and collection status.

Data saved in your CRM

  • Property, tower and unit
  • Occupant type (owner, tenant, board member)
  • Dues status and payment reference
  • Open maintenance requests and their priority
  • Common area bookings
  • Notice preferences and meeting confirmations

Compliance and AI limits

  • Collection, booking and penalty rules come from each property's bylaws and local condominium law; the AI never makes up rules, and anything unclear is reviewed with your legal advisor.
  • Dues reminders are private and respectful: late payers are never called out in groups and no threats are used.
  • In an emergency, the AI tells residents to call 911 and alerts on-call staff; it does not replace emergency services.
  • Residents' personal data handled under Mexico's LFPDPPP data protection law, with a privacy notice and no data shared between neighbors.
  • Account statements and amounts are generated by management; the AI only sends what's on record and routes questions to a person.

Integrations

  • Bank payment references or a payment gateway for dues
  • Common area calendar per property
  • Spreadsheet or condo management system
  • WhatsApp Business, email and web chat
  • Maintenance vendors for request assignment

What we measure

  • Response time and resolution time for maintenance requests
  • Requests by type and by property
  • Dues paid on time and delinquency trends
  • Bookings handled without human involvement
  • Resident satisfaction after each request

Frequently asked questions

Does it work if I manage several properties?

Yes. Each property has its own rules, vendors, common areas and notices, and the AI identifies which property each person belongs to.

How does it collect dues without causing conflict?

With private, friendly reminders you approve. It never calls anyone out and routes any questions to your team.

What happens with an emergency at midnight?

The AI logs the request as urgent, alerts the on-call staff you designate and, if people are at risk, tells residents to call 911.

Does it replace the neighbors' WhatsApp groups?

It doesn't eliminate them, but it moves maintenance requests, payments and bookings out of them. Official notices arrive through an organized channel.

Can the board see how everything is going?

Yes. The board receives a regular report on resolved requests and collection status, without unnecessary personal data.

Recommended plan for your business

For businesses that get lots of messages and lose customers by not replying in time.

Every plan includes setup, CRM and support. Prices in US dollars (USD), excluding VAT. Channel usage is billed separately from a prepaid balance.

Recommended

AI Reception

Never leave a message unanswered again.

US$419 /moUS$4,123 /year

Pay annually: US$4,123/year · you save US$905 (18% off for a limited time)

18% off for a limited time · equals US$343.58 per month · you save US$905

+ US$639 setup (one-time fee)

The setup fee is invoiced before your account is activated.

First year: US$5,667First year: US$4,762

  • AI assistant on WhatsApp, Instagram, Facebook, and website chat
  • Knowledge base with your information
  • In-conversation booking, connected to your calendar
  • Instant reply to every new lead
  • Automatic replies to keyword comments on Instagram
  • Appointment reminders with confirmation, plus rebooking for no-shows
  • CRM with pipeline, calendar, contacts, and team alerts
  • Service in 6 languages included

For businesses that get lots of messages and lose customers by not replying in time.

15-day trial with basic implementation included. When it ends, your subscription is charged automatically; you can cancel before then.

Choose this plan

Residents taken care of, dues up to date and requests in order, without chaotic WhatsApp groups

Assist residents 24/7, collect dues politely and keep maintenance requests, bookings and notices organized.